Refund policy

Return & Refund Policy

At CJ Cow Co., we want you to love your purchase! 💚

If your item arrives damaged or faulty, please contact us as soon as possible and include photos of the item and packaging so we can assess the issue and help find a suitable solution.

We do not offer returns or refunds for change of mind, so please choose carefully before placing your order.

If you have received the wrong item, please contact us and we will work with you to resolve the issue.

Please note that Australian Consumer Law provides consumers with certain guarantees that cannot be excluded. Nothing in this policy is intended to limit your rights under Australian Consumer Law.

For any questions regarding returns or refunds, please contact CJ Cow Co. and we’ll be happy to help. 💚